Tag: Competition and Markets Authority

Competition and Markets Authority calls for total reform of the care home sector

Competition and Markets Authority calls for total reform of the care home sector

The CMA is calling for reform of the care home sector so people get the support they need in their old age, and taking action against some homes. The Competition and Markets Authority (CMA) has today published its final findings following an extensive review of whether the residential care homes sector is working well for […]

30th November 2017 | By | 2 Replies More
Ombudsman input to CMA care home market study

Ombudsman input to CMA care home market study

The Local Government and Social Care Ombudsman has submitted its response to the Competition and Markets Authority’s (CMA) invitation to comment on initial findings from its study of the care homes market. Last month the CMA issued its preliminary findings into the review, saying people are struggling to make decisions about their care because they […]

24th July 2017 | By | Reply More
Are some residential care homes breaking consumer law?

Are some residential care homes breaking consumer law?

  The CMA has today published the initial findings of its care homes market study, and is investigating if some care homes are breaking consumer law.   The market study was launched in December 2016 to examine whether the residential care homes sector is working well for elderly people and their families. Having reached the halfway […]

14th June 2017 | By | Reply More
Citizens Advice responds to launch of CMA investigation into care homes

Citizens Advice responds to launch of CMA investigation into care homes

Citizens Advice has welcomed the Competition and Markets Authority’s (CMA) market study into the care and nursing home market.   The national charity called for the CMA to investigate the care home market after its research found people were getting shock bills, having as little as a week’s notice about fees going up, and paying […]

2nd December 2016 | By | Reply More
Competition and Markets Authority to review care homes market and customer experience

Competition and Markets Authority to review care homes market and customer experience

The CMA has today launched a market study into care homes for the elderly, to review how well the market works and whether people are treated fairly. By its very nature, the need to find a care home can come at a distressing time, with decisions taken in challenging circumstances. The Competition and Markets Authority’s […]

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2nd December 2016 | By | 2 Replies More