Praise for Whitchurch care home

    8th September 2016 | By | Reply More

    CQC reports-care industry newsA Whitchurch care home has been praised by the Care Quality Commission (CQC) following a recent inspection.

    Edgeley House, which is operated by care home provider Akari Care, was given a ‘Good’ rating by the independent regulator.

    The report said: “People received care from staff who were trained and motivated to provide care. Staff were supported by the management team in order to perform their role. People were assisted by staff who knew what to do to protect their rights. People had access to healthcare when they needed,” and “People had positive and caring relationships with staff who supported them. Staff supported people with warmth, respect and kindness.” 

    In addition, residents and their relatives said: “They (staff) are kind and considerate and they all have a pretty good attitude,” and “The staff are wonderful”.

    Carolyn Farmer, home manager at Edgeley House, said: “We are always looking at ways to improve the quality of care to our residents, and this latest CQC report is welcome news. Our staff work tirelessly to meet the needs of our residents and this positive inspection is a testament to their work ethic and commitment.

    “We won’t rest on laurels, though, and will look to build on this inspection by continuing to improve and deliver an exceptional service to our residents.”

    Located on Edgeley Road, Edgeley House provides personal and nursing care for up to 60 elderly residents, including those with dementia.

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    Category: Care home inspections, Care Home News

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