Excellence in Care workshop gets caring Lorna back to work

July 12, 2012 | By | 1 Reply More

Jane Gray, Fiona Smith & Lorna Cockburn

An industry-specific workshop run by Ingeus in Dumbarton has paid off for local jobseeker Lorna Cockburn, who is now back in work and embarking on a new career in Care after being unemployed for almost two years.


The Excellence in Care workshop, recently developed by employability services provider Ingeus gives an in-depth insight into care work for unemployed jobseekers. For 37-year-old Lorna from Dumbarton it has resulted in a new job with leading home care provider Carewatch and recognition from Employment Minister, Chris Grayling.


The Ingeus workshop, delivered as part of the Work Programme, taught Lorna about different care roles available, key terminology, and how to transfer her skills to those sought by care companies, alongside practical tasks simulating duties required by the industry.


Mr Grayling said: “The Work Programme is radically changing the way we deliver back to work support in this country. Jobseekers are getting expert help so they can find work again and taxpayers are getting a good deal because we only pay companies for the results they achieve.


Lorna Cockburn

“Lorna is proof that Work Programme providers such as Ingeus are achieving results and getting people back to work.”


Having previously worked in the retail and hospitality trades, Lorna loves her new direction and the responsibilities that caring for elderly and vulnerable people brings and is grateful that Ingeus showed her how to use her skills in a new role.


“Ingeus gave me the confidence and skills to try something new and helped me apply to Carewatch,” said Lorna. “It’s a busy role, visiting people throughout the day but it’s lovely getting to know the clients, and even lovelier having something worthwhile to get up and fill my day with.”




Carewatch provides home care services across the region and has given Lorna rigorous training. There are also stringent background checks and induction periods shadowing colleagues to undertake. With such responsible roles on offer, finding the right people for vacancies is key according to Carewatch’s Director of Care, Jane Gray.


She said: “We must have dedicated, reliable and caring people working for us, with the right skills and the right personality. Lorna got the job on her own merit, but it’s great that Ingeus was there in the background giving her coaching and confidence to apply as well as handling practical hurdles like benefit paperwork and funding Lorna’s background checks.


“I will certainly be calling on Ingeus with future vacancies. They have a clear understanding of our industry, skills requirements and processes and can provide motivated, talented applicants like Lorna.”


Ingeus delivers the government’s Work Programme in Scotland, working with employers across all industries to source unemployed applicants for vacancies. The service is free and is available via any one of Ingeus’ 15 Scottish offices. In addition to the Excellence in Care workshop, Ingeus also delivers updated and new sessions for jobseekers interested in retail, customer service, administration, catering and hospitality, call centre, cleaning, manufacturing, sales, security and warehouse work.


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Category: Care Workers, Careers in Care, Carers, Domiciliary Care, Home Care, Home Care News, Jobs in Care, Local News, Older People

Comments (1)

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  1. george says:

    They may have helped this lady in the story above but they are no better or worse than anyother workprogramme provider.

    In my humble opinion Mr grayling is looking upon this whole system through rose tinted specs,and at a cost of 5 billion to the tax payer there are not enough full time jobs to go around and in particular in line with the cost of living. The uk is littered with low paid temp jobs,no good to an adult who needs to support a family etc etc.

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