Anchor Urge Older Residents To Have Their Say On Services

April 11, 2012 | By | Reply More

Older people’s charity, Anchor, has today embarked on landmark research into the quality of life of thousands of older people across the country.

The research will result in Anchor’s first ‘Grey Britain’ report, investigating standards of basic service provision from town to town, offering insight into the impact of day-to-day services on older people, from transport to healthcare and the high street.

The project follows recent research by Anchor that found four in ten older people have been made to feel like ‘second-class citizens’ and one in three claim they have felt vulnerable after being treated negatively as a result of their age.



Due for release later this year, the report will address organisations which are failing to meet the needs of those aged over 65, shining light on issues connected to services that wider society may take for granted. The findings will recognise the service provisions that deserve praise as well as those that need changing to better cater for the town’s older people.

Jane Ashcroft, Chief Executive of Anchor, said: “We all have ideas that could improve the services in our home towns, whether parking restrictions, healthcare waiting times or bus timetables. This survey is not just about finding fault, it is about celebrating the services and companies who do their upmost to improve older people’s lives every day. Now we have the opportunity to make a positive difference to how older people are treated in their home towns, to make their voices heard, and encourage change where needed.”

The Grey Britain inquiry follows Anchor’s high profile Grey Pride campaign, calling on the Government to appoint a dedicated Minister for Older People and aims to ensure all older people can enjoy happy living for the years ahead.

Over 65s interested in taking part in the inquiry are able to go to local Anchor sites to share their thoughts. Locations can be found and appointments made by calling 0845 140 2020, or visiting


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Category: Dementia Care, Domiciliary Care, Elderly care, Independent Living, Nursing Care, Residential Care, Social Care

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