ECCA Comments On Which? Investigation Into Poor Home Care

March 16, 2012 | By | 1 Reply More

The English Community Care Association (ECCA), the leading representative charity for independent care providers, has commented on the Which? Report into poor care released today.


Martin Green, Chief Executive of ECCA, said:


“The Which? investigation highlights the need to completely review the role of Home Care Services, and particularly the way they are commissioned by local authorities. In recent years we have seen people with multiple and complex needs being supported in their own homes, but local authorities have failed to understand that supporting people with high-level needs require much more time and higher levels of staff training and support”.


Martin Green continued:


“We are still seeing local authorities commissioning 15 minutes of care and not paying for travel time, or training needs and this is unacceptable and does not enable care providers to deliver high-quality care.”


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Category: Care Industry News, Domiciliary Care, Home Care, Social Care

Comments (1)

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  1. Denise Burke says:

    No one would argue that we have a care funding crisis. But if home care providers know they can’t provide good quality care for the funding they receive then surely they shouldn’t tender for the contract!

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