Describe the structure as you saw it-Who was responsible?
‘Often care workers would dictate to nurses how the day would go so they could do what they wanted’.
‘Having patients simply tag along’.
‘I never saw a senior nurse take control but they appeared to want easy days and enjoyed as little interaction with the patients as possible, leaving care workers to themselves and residents unoccupied’.
You mentioned shortages- what else did you see?
‘Major staff shortages were pretty much a daily occurrence and were well known to managers’.
‘Managers did little about it’
‘Staff spoke of keeping all of the patients in just the one or two lounges so as to be able to keep an eye on them’
‘Patients were denied bedroom access’.
‘Once time there was only two members of staff where there should be at least eleven to twelve. Others from another unit had to be sent down to cover- This happened regularly’.
Did shortages ensure abuse continued?
‘If one staff member got anyway with anything others would do it too’,
‘Actual guidelines, policies and procedures were neglected’.
‘Most (staff) really did just want an easy life and they got away with it, being able to control the patients by making them feel inferior’.
To be continued